Contact Us

Frequently Asked Questions

Your Question May already be answered

After your purchase, you will be taken to a download page where you can instantly download your products to your computer. You can also go to your “My Account” page to download your files.

If for any reason you’re not satisfied with a product or service you purchase from us, we’ll refund 100% of your money.

You’ll get your plan, program, and/or manual in MS Word format so you can easily make changes and add information as needed. Instruction sheets are in your “My Account” area.

Unlimited email and phone support is included with all of our products.

Our plans are reusable on future projects and are set up for quick and easy project edits.

In general, our essentials plans are designed for general contractors, subcontractors, and specialty trade contractors with projects up to the $3-5 million dollar range. For larger projects or demanding clients our comprehensive plans is recommended.

Not a problem. Just call or email us your requirements, and we will recommend the right plan for you. Also, take a look at our customized plans area

Have a Question?

Call: 410-451-8006 or Send Us an Email.

If you would like us to contact you, just fill out the form and we’ll call you shortly.

FIRST TIME QUALITY
1814 Harewood Ln.
Crofton, MD 21114
Phone: 410-451-8006

email: EdC@FirstTimeQuality.com