ISO 9001:2015 Company Quality Manual

ISO 9001:2015 Company Quality Manual Overview

The ISO 9001:2015 Company Quality Manual is a fully written, construction-focused quality manual for contractors who need to demonstrate a documented quality management system without writing one from scratch. It follows the ISO 9001:2015 clause structure and provides the top-level description of your QMS.

This manual is ideal when an owner, general contractor, or public agency asks for your “Quality Manual” or “Quality Management System description” as part of prequalification, contract award, or audit.

Key Features

• Word document – easily edited and branded with your company name and logo.
• Written specifically for construction and specialty contractors.
• Aligned with ISO 9001:2015 Quality Management System requirements.
• Provides the framework for your procedures, forms, and project quality plans.
• Approx. 60 pages of content – no original writing required.
• Reusable on all future projects and prequalification packages.
• Instant download after purchase.

What the Quality Manual Covers

The manual is organized around the ISO 9001:2015 clauses and explains how your organization manages quality at a company level. Typical sections include:

• Scope of the Quality Management System – what parts of your business are covered and any justified exclusions.
• Context of the Organization – internal and external issues, interested parties, and the overall QMS framework.
• Leadership and Commitment – quality policy, roles, responsibilities, and authorities.
• Planning – risk-based thinking, quality objectives, and planning to achieve those objectives.
• Support – resources, competence and training, awareness, communication, and control of documented information.
• Operation – control of work from tender/contract review through planning, execution, inspection, and handover.
• Performance Evaluation – monitoring, measurement, internal audit, and management review.
• Improvement – handling of nonconformities, corrective actions, and continual improvement.

You can adopt the manual as-is or tailor each section so that the descriptions reflect your actual business processes.

How Contractors Use This Quality Manual

• Prequalification and Proposals – submit the manual when clients request a copy of your quality management system.
• Framework for Procedures and Forms – use the manual as the top-level document that your SOPs and forms reference.
• Internal Quality Communication – share the manual with managers and supervisors so they understand how quality is managed across the company.

Sample Manual

• View a Quality Manual Sample

What You Customize

To make the manual your own, you typically:

• Insert your company name, logo, and contact details.
• Define your organizational structure and quality roles.
• Adjust process descriptions to match how you actually plan and deliver projects.
• Add or refine references to any existing procedures, forms, or project plans you already use.

Frequently Asked Questions

Does this manual include procedures and forms?

This product includes the ISO 9001:2015 company quality manual only. If you also need standard operating procedures and QA/QC forms, consider purchasing the companion “Standard Operating Procedures and QMS Forms” package or the combined QMS package.

Do we need ISO 9001 certification to use this manual?

No. The manual is based on ISO 9001:2015 but can be used by contractors who simply want an ISO-aligned QMS without pursuing certification.

Can we reuse this manual for multiple projects and clients?

Yes. The manual is a company-level document and can be reused for all projects and customers, with updates to reflect any changes in your organization or processes.

What format do we receive?

You receive the manual in Microsoft Word format so you can easily edit, rebrand, and maintain your own revision history.